Text To Speech

When configuring a service plan, you're not limited to pre-recorded audio files. The platform offers a flexible alternative: Text To Speech (TTS). This allows you to dynamically generate audio responses from static text or variables when using Service Designer, enabling personalized greetings, real-time updates, and customized announcements without the need to manage and maintain a large library of static audio files.

This feature is particularly useful for dynamic content like user-specific account balances, personalized greetings, or real-time announcements. By leveraging TTS, you can create more engaging and informative audio experiences.

Example TTS

To use Text To Speech for the Voicemail greeting audio instead of selecting a pre-recording audio.

Audio Property in Pre-Recorded Audio Mode

Press the button to switch the audio property to Text To Speech mode.

Audio Property in TTS Mode

To use speech synthesis, input the text you want spoken and select a voice.

You can listen to the synthesized speech by pressing the button.

Text To Speech has a constraint of 500 characters for each text string input.