Account Management

When selecting the Accounts option from the Home drop-down menu, the following page is displayed.

The Accounts screen enables the user to perform the following administrative tasks (if they have an Administrator login):

  • Users: Add/Edit users.

  • Numbers: Provides access to the service numbers on the account

  • Email: Allows the configuration of custom email settings for Voicemail, Call Recording, Fax2Email, Missed Call Alerts and Scheduled Reports.

  • Site Branding: Allows colour scheme, font and branding to be applied to the account, including an image/company logo. Logo specifications are:

    • GIF, JPG, PNG format

    • Maximum Width = 180px

    • Maximum Height = 80px

    • Maximum Size = 2mb

  • FTP Settings: Enable and configure FTP settings.

  • Add Reseller/Customer: Create accounts underneath your account (only applicable if this permission has been granted to you by your Service Provider)

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