IVR Voicemail Retrieval Telephone Service
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A telephone service is available which allows the retrieval of voicemail messages for any service number that has at least one configured voicemail node. The voicemail node must be configured with the voicemail type telephone IVR Retrieval or telephone IVR Retrieval Voice2 Email to make the voicemail messages available to the IVR Voicemail Retrieval Telephone Service. The IVR Voicemail Retrieval Telephone Service also allows the voicemail greeting to be recorded over the telephone. Live Platform: 0344 848 4478
The Voicemail Retrieval Service authenticates using the 11 digit inbound service number and the 6 digit PIN assigned to the inbound service number. A random PIN is assigned to each inbound service number by default. The PIN can be updated using the advanced services portal.
The PIN number can be changed using the Voicemail Retrieval Service.
Voicemail greeting for all Voicemail nodes can be updated.
No limit to the number of voicemail messages stored against a service number.
For details of how long Voicemail files are stored for, please refer to the .