Allocated Numbers

Shows all Service Numbers belonging to the selected account and any sub accounts (if applicable), although account names and hierarchies are not included in this report.

Options

Availability

Standard

Select By

Account

Group By

TBA

Viewable in Portal

No

Download Options

CSV or Excel

Available to Schedule

Yes

Schedule Frequency

Daily, Weekly. Monthly, Quarterly

Graphs Available

No

Timeline Available

No

Output

Column Name

Description

Type

Service Number

Also known as Dialled Number, and is the number dialled by the caller

Telephone Number

Description

Optional description, defined in the portal via Home>Numbers, or Home>Service Manager>Manage>Numbers

String

Status

Active: The Service Number has one or more Service Plans assigned to it, although none of those need to be active on the Service Number Not Active: The Service Number has no Service Plans assigned *Parked: callers will hear "The number you've dialled is no longer in service. You'll need to contact the company you're trying to call by an alternative number" *Suspended: callers will hear "The service to this number is currently suspended. You'll need to contact the company you're trying to call by an alternative number"

Str

*Calls are free to Parked or Suspended numbers. API customers can define their own Parked and Suspended audio, although it must not exceed 10s in length. Service Numbers can be set to Parked/Suspended by navigating Home>Service Manager>Manage>Numbers>Menu Icon>Update Number Status.

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