Multiplan Audit

Shows changes made to the specified Service Number's assignments when using either the portal's Number Groups page, or the IVR Plan Switcher service.

Options

Availability	Standard
Select By	Service Number, then Date Period
Viewable in Portal	Yes
Download Options	CSV or Excel
Available to Schedule	Yes
Schedule Frequency	Daily, Weekly, Monthly, Quarterly
Graphs Available	No
Timeline Available	No

Output

Column Name	Description	Type
Date Changed	The date and time the assignments were made	DateTime
Source	WEB (portal or API) or IVR. In the portal, see Home > Number Groups to find the IVR Service Number	String
User	User ID. The User ID is defined in the portal, under Home > Number Groups	String
IVR PIN	The PIN is defined in the portal, under Home > Number Groups	Integer
Type	​Number: Change was made to an individual Service Number Group: Change was made to a Group of numbers. To see all Group changes, separate report(s) will need to be run for those Service Number(s) belonging to the Group	String
GroupID	The GroupID used as the basis for the change. If this is blank, it means the change was made at individual Service Number level	Integer
Service Number	The Service Number the changes were applied to. Note than if this Service Number belongs to a Group and changes were made at Group level, other Service Numbers may have been affected by the reported change	Telephone Number
Activated Plan	Plan ID or Service ID, depending on activation method	Integer