Mid Call

The Mid Call node allows either the Calling Party ('A Party') or Called Party ('B Party') to break out of their call mid-conversation using a predefined DTMF code. Mid Call is an 'entry point' node in a similar way to the Start or Post Call node – i.e. it is not preceded by a connection from another node. The Mid Call node will need to exist in the same Service Plan as the original call and only one Mid Call node can exist in a single Service Plan. Mid Call is invoked by the controlling party (as defined in the Start node) entering a two-digit DTMF code. The relevant party will pass through the sequence of nodes that follow the Mid Call node whilst the opposite party hears ringing or music-on-hold until the last node in the sequence is reached, where the two parties will then resume their conversation.

Branch	Mandatory	Description
Continue	Yes	This branch is taken when the Mid Call Breakout DTMF keys are invoked

The Mid Call node can not be added to a Sub Plan. It can only appear in the default service plan.

If you use the Jump Node to direct call flow to another service plan, the Mid Call node in the original service plan can no longer be invoked. The Mid Call node in the target service plan (if one exists) will be used when Mid Call Breakout is invoked.