Delete Record
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The Delete Record Node is used to remove an existing record from a Data Table. An existing record is deleted by by specifying the Lookup Value for the predefined Data Table Key Field. If you are new to Data Tables, please see for a better understanding of Data Table records and the importance of the Data Table Key Field.
THIS IS A PERMANENT OPERATION - DELETED DATA CAN NOT BE RESTORED AFTER DELETION
Branch Name
Mandatory
Description
Success
Yes
Taken when a record was successfully deleted from the Data Table.
Record Not Found
Yes
Taken when the Data Table did not contain a record that matched the configured Lookup Value.
Failed
Yes
Taken if the Data Table 'Read Only' property is true or the unlikely event that an unexpected platform issue occurred while attempting to access the Data Table.
The Node Settings is where you specify the Lookup Value for the Key Field for an existing record. The example below will delete a record where the Key Field named 'ServiceNumber' is equal to the Lookup Value '01132265408'
The first step is to choose the Data Table using the magnifying glass icon. Once this has been done the name of the Key Field for that Data Table is shown.
The second step is to enter the value you want to use in the Lookup Value field or select a variable that contains the information.
Pressing the button will show the latest audit logs that have been generated by the node for inbound calls.