Sub Plans
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When designing complex services with a large number of nodes, you may find it helpful to split the service into smaller manageable sub plans. Sub Plans are stored within the same service and can be displayed individually within the service designer. It is quick and easy to switch between sub plans and there is no limit to the number of sub plans you can create in your service. The Jump node can be used to direct the call flow to an available sub plan with the service.
When you create a new service in the service designer, a default plan is automatically created and added to the Sub Plans menu as shown below:-
To create a new sub plan, press the Add Sub Plan item on the Sub Plans drop down menu.
Enter a name for the new sub plan, then press the OK button.
A new sub plan will be added and selected as the current plan in the service designer. The Sub Plans drop down menu is also updated with additional options to allow you to update the name of the selected sub plan or delete the sub plan if needed. These options are not available when the default plan is selected. All sub plans begin with a Sub Plan Start node which is the entry point used when directing call flow to a sub plan using the Jump node. To switch to a different plan in the service designer, simply select the sub plan name from the Sub Plans drop down menu.
All nodes are available to be used in Sub Plans except for the Post Call and Mid Call nodes, these can only appear in the default plan. Custom Service Variables are shared with all plans in the service. If using the Jump node to jump to another node, the target node must exist within the same sub plan as the jump node.
