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User Guide
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    • Login Screen
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      • Updating The Current Dashboard
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      • Add a New Tile
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  • Platform Features
    • Feature Summary
    • Inbound Fax
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  • Data Retention Policy
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  1. Service Builder
  2. Call Delivery
  3. Call Delivery Options

Override CLI

PreviousRecord CallNextMid Call Divert

Last updated 1 year ago

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Allows the activation and configuration of the Override CLI functionality.

Under normal circumstances (i.e. when Override CLI is OFF), the caller's CLI (telephone number) is presented to the destination*. When Override CLI is ON, the caller's CLI is replaced with the number they dialled - the Service Number.

*A very small proportion of calls from some networks do not have an accompanying CLI - this will not affect Override CLI's ability to present the dialled number when this feature is switched ON.