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User Guide
  • Introduction
  • Version Control
  • Pre-Requisites
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    • Login Screen
    • Two- Factor Authentication (2FA) Setup
    • 2FA Code Validation
    • Home Screen
    • Menu Navigation
  • Account Management
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      • User Search
    • Switching the Account View
    • View Account Hierarchy
    • View Service Numbers
    • Managing Payphone Barring
    • Custom Email Settings
    • Site Branding
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      • Revoking 2FA
  • Call Barring
    • Add Call Barring
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  • Managing Service Numbers
    • Searching for Numbers
    • Selecting Numbers
  • Real-Time Dashboards
    • Getting Started
      • Updating The Current Dashboard
      • Creating a New Dashboard
      • Configuring Tiles
      • Add a New Tile
        • Available Tile Types
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    • Individual Tile Configurations
      • Live Total Tile
      • Live Chart Tile
      • Live Call Outcome Tile
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    • Reset Periods For Data
  • Service Manager
    • Quick Start Guide
    • Creating a Service Plan
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    • Saving a Service Plan
    • Validating a Service Plan
  • Service Builder
    • Quick Start Guide
    • Toolbar Functions
    • Call Delivery
      • Call Delivery Options
        • Busy/Ring No Reply
        • Time of Day
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        • Record Call
        • Override CLI
        • Mid Call Divert
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    • Node Options
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  • Managing Resources
    • Audio
    • Custom Service Variables
      • Using Send Post and Variables to Affect Call Flow
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    • Phone Book
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  • Pulse Reporting
    • Navigating Pulse Reporting
    • How to set your search criteria
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      • DTMF Data
      • Feature Usage
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  • Settings
  • Logging Out
  • Platform Features
    • Feature Summary
    • Inbound Fax
    • Mid Call Divert/Mid Call Conference (and Speed-Dial)
    • Call Whisper
    • Conferencing
    • Percentage Distribution Algorithm
    • Call Queuing
    • Call Recording
    • Outbound Call
    • Post Call
    • Mid Call Breakout
    • Default Audio
    • IVR Voicemail Retrieval Telephone Service
    • IVR Service Switcher ("Disaster Recovery") Service
    • Dynamic Call Agent (DCA)
  • Data Retention Policy
  • Videos
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  1. Service Designer
  2. Node Types

Play Audio

PreviousOutbound CallNextPost Call

Last updated 1 year ago

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Play an audio file to the calling party.

Branch

Mandatory

Description

Continue

No

Taken after the completion of the node.

Node Properties

  • Audio: The audio file that is played to a call party.

See also and for details of how to play audio to the called party.

Mid Call
Post Call